Passenger Services

Passenger Services

Firstly, if you are looking for shops and restaurants at Faro Airport you can click this link which will take you to the correct page listing all the different places to eat, drink and shop in the arrivals and departures halls.

passengers with Reduced Mobility

My Way is a fantastic service for those people with a disability or reduced mobility. On arrival at the airport you will see MyWay telephone points to call for assistance. With MyWay, people with disabilities or reduced mobility will have assistance from the arrival to their departure or vise versa. The service should be pre-booked with the air carrier or its agent when reserving the journey, up to 48 hours before the published departure time for the flight. This information is immediately transmitted to the airports involved which will provide the necessary assistance.

Babies & Young Children

Great news for people travelling with babies or young children. In the departure hall there is Airplay which is an unsupervised play area for young children up to the age aof 14 open from 6:00am until midnight.

Throughout the whole airport there are 6 specific areas with full baby changing facilities. They are all on the ground floor: One in public arrivals area (next to the CTT postal services: one in the baggage collection hall: one in check-in departures area 2 desks 27 to 62 and three in the departure area. There are also further changing stations in the female toilets.

Another fantastic service is the Pushchair Service. Just after security you can pick up a pushchair for your young child until boarding the aircraft when you leave them at the gate.

Banking & Currency Exchange

ATM Cash Machines can be found in public arrivals lounge and the departures area. They can be used from 6:00am to 12:00pm.

Banco Santander Trotta is in the Public Area open from 08:00-12 noon and 13:00-15:00 .

Global Refund Portugal Desk for IVA refunds is located in the public area open from 7:00am to 11:00pm. Their telephone number is 00351 218 463 025.

Unicambio is located in the arrivals hall and open from 08:00 am to 22:00 pm. If you need to call them you can do so on this number 00351 962 017 520 for all your foreign exchange.

Internet & Wi-Fi Access

There is free Wifi in Faro Airport. There are also " Living Spots" service which are internet points and also the facility for charging mobile devices, so you can continue working if you need to.

Post Office

The Post Office the CTT is in the Public Area at the main arrivals hall. The Post Office is open Monday to Friday: 09:00-18:00. Saturdays, Sundays, Public Holidays: 09:00-12:30 & 14:30-18:00.


With the Algarve’s obvious attraction for golfers, it is no surprise that there is a company who hires out clubs located in the arrivals area. You can find out more from which is open at the airport daily from 07:00-23:00


If you suddenly require anything from a chemist, you will find one in the main arrivals hall at Faro. The Pharmacy is open from 07.30am to 11:00pm Should you need to contact them, their telephone number is 00351 28 9819740.


The following tour operators have welcome desks in the public area at Faro Airport. They are all open from 07:00-23:00:

Algarve Tours 00351 28 9818566
FS Group / Best Transfer 00351 289 800 784
Hotel, Accommodation, Destination Services 00351 289 889 499
Top Atlantico DCM 00351 289 818 552
Tui Portugal 00351 289 818 591
Tourism Desk 00351 28 9818582 (open 08:00 – 23:00)

Weather Forecast

Today 01/21 0%
Lots of sunshine. High 17C. Winds NW at 10 to 15 km/h.
Tomorrow 01/22 10%
Mainly sunny. High 19C. Winds NW at 10 to 15 km/h.
Tuesday 01/23 10%
Sunny. Warmer. High 19C. Winds SE at 10 to 15 km/h.


faro airport car hire